Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Medika Web collects, uses, and protects your personal information when you visit our site or contact us. We are the data controller under GDPR and the 'business' under CCPA/CPRA.
1. Information we collect
- Information you provide: name, email, practice type, and message via the contact form.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
No advertising or analytics tracking cookies are used. See our Cookie Policy.
2. How we use your information
- To respond to your inquiry and provide requested services.
- To operate, secure, and maintain the site.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: site operation, security, and responding to inquiries.
- Legal obligation: retaining or disclosing data as required.
4. Who we share data with
We use trusted processors acting on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — delivers contact-form emails to us.
- Google — web font delivery.
- Cal.com — appointment scheduling (booking calendar only).
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
We operate from the EU and serve US clients; data may be processed in the EU and US under safeguards like SCCs.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA or UK, you may access, rectify, erase, restrict, or object to processing, and request data portability. You can also complain to your local authority.
8. Your rights (California — CCPA/CPRA)
California residents may request details of collected data, deletion, corrections, or opt out of 'sale' or 'sharing.' We do not sell or share personal information and will not discriminate for exercising these rights.
9. How to exercise your rights
Email info@medikaweb.com; we’ll respond within legal timeframes.
10. Changes to this policy
We may update this policy. The 'last updated' date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com